Privacy Policy

Privacy Notice

Last updated: 27.05.26

1. Who We Are
Anchor Admin is a virtual assistant service provider based in the United Kingdom. We are registered with the Information Commissioner's Office (ICO).

We are the “data controller” responsible for your personal data.

2. The Information We Collect
We may collect and process the following information:

Name and contact details (email address, phone number)
Business information (company name, job role)
Details of enquiries or services requested
Communication records (emails, messages)
Website usage data (e.g. cookies, analytics)

3. How We Use Your Information
We use your personal data to:

Respond to enquiries and provide services
Manage client relationships and contracts
Send service-related communications
Improve our website and services
Meet legal and regulatory obligations

4. Lawful Basis for Processing
Under UK data protection law, we rely on the following lawful bases:

Contract – to deliver agreed services
Legitimate interests – to run and grow our business
Consent – where required (e.g. marketing communications)
Legal obligation – to comply with applicable laws

5. How We Store and Protect Your Data
We implement appropriate technical and organisational measures to protect your data.

We do this buy:

Using password protected laptop
Use 2 factor authentication to secure personal data

We retain personal data only for as long as necessary to fulfil the purposes we collected it for, including legal, accounting, or reporting requirements.

6. Sharing Your Information
We do not sell your personal data.
We may share your data with trusted third parties, including:

Cloud storage providers
Email and communication platforms
Payment processors

All third parties are required to respect the security of your data and to treat it in accordance with the law.

7. International Transfers
If we transfer your data outside the UK, we ensure appropriate safeguards are in place in line with UK data protection laws.

8. Your Data Protection Rights
You have the right to:

Access your personal data
Request correction of inaccurate data
Request erasure of your data
Object to processing
Request restriction of processing
Request transfer of your data (data portability)
Withdraw consent at any time

To exercise your rights, contact us at: jessica@anchoradmin.co.uk

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO).

9. Cookies
Our website uses cookies to improve user experience and analyse website traffic. You can manage your cookie preferences through your browser settings.

10. Contact Details
Anchor Admin – Jessica Lewis

Email: jessica@anchoradmin.co.uk